Privacy Policy

This Privacy Policy describes the policies and procedures of TextPulse AI, 430 Park Avenue, New York, NY 10022, United States ("TextPulse", "We", "Us" or "Our") on the collection, use and disclosure of Your information when You use the Service at textpulse.ai, and tells You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Account information

When You create an account, We collect Your name, email address, and a hashed version of Your password. We never store plaintext passwords; all passwords are stored as strong one-way cryptographic hashes. If You sign in with Google, We receive Your name and email address from Google and never see Your Google password.

Text You submit

The text You submit for humanization, and the output produced, are stored as part of Your account's humanization history so You can revisit recent results. This history is removed when You delete Your account.

Usage data

Usage data is collected automatically when using the Service and may include Your device's IP address, browser type and version, the pages You visit, the time and date of Your visit, word counts processed, and other diagnostic data. We use it to operate, secure, and improve the Service.

Payment information

Payment processing is handled entirely by Our payment processor. We do not collect, store, or have access to Your card number or other financial details. We keep a record of Your transactions, including the date, amount, plan, and payment references, to provide receipts, manage Your subscription, comply with tax and accounting obligations, and resolve billing disputes or chargebacks.

We use collected information to:

• Provide, maintain, and improve the Service
• Manage Your account and registration
• Perform the contract for the plans and credit packs You purchase
• Send transactional emails (receipts, password resets, billing notices)
• Send occasional product communications (see Marketing Communications below)
• Respond to support requests and manage Your requests
• Prevent fraud and enforce Our Terms and Conditions
• Analyze usage trends to evaluate and improve the Service
• Evaluate or conduct a merger, restructuring, or other transfer of some or all of Our assets, in which personal data may be among the assets transferred

• We do not use Your submitted text to train, fine-tune, or improve AI models
• We do not sell, rent, or share Your personal data or Your email address with advertisers or data brokers
• We do not embed watermarks, hidden metadata, or tracking markers in humanized output

By creating an account with TextPulse, You agree to receive occasional product communications from Us: approximately 1 to 2 emails per month covering product updates, new features, occasional promotional offers, and important service notices. We do not sell or share Your email address with third parties for their own marketing.

How to opt out: every marketing email includes an unsubscribe link, and You may also contact [email protected] to be removed from all marketing communications. Opting out of marketing does not affect transactional emails (account confirmations, password resets, billing receipts), which are required to operate the Service.

To provide humanization, the text You submit is processed by Our AI models running on trusted third-party GPU infrastructure, and limited language-processing steps may be performed by third-party AI service providers. These providers process Your text solely to return the requested output and, under their API terms, do not use it to train their models. We do not sell Your content, and We retain it only as part of Your humanization history, which is removed when You delete Your account.

We use carefully selected third-party service providers for payment processing, optional Google sign-in, email delivery, web and database hosting, the GPU infrastructure that runs Our AI models, and abuse prevention. Each provider processes data only as needed to perform its function for Us, under its own terms and privacy policy. Payments are collected directly by Our payment processor, and Your card details never reach Our servers. Details of Our current providers are available on request at [email protected], and sub-processor information is provided where legally required.

We use only essential cookies required for authentication and session management. We do not use advertising cookies or third-party analytics cookies. Our authentication cookie is HTTP-only and Secure.

• Account data: retained while Your account is active; deleted when You delete Your account.
• Humanization history: retained as part of Your account; removed when You delete Your account.
• Payment records: retained as required by tax and accounting obligations, as permitted under GDPR Article 17(3)(b).
• Usage data: generally retained for a shorter period, except where used to strengthen security or improve functionality, or where We are legally obligated to retain it longer.
• Newsletter subscriptions: retained until You unsubscribe.

Your information is processed at Our operating offices and in other places where the parties involved in the processing are located, and may be transferred to computers located outside of Your jurisdiction where data protection laws differ. We take all steps reasonably necessary to ensure Your data is treated securely, and no transfer takes place to an organization or country unless there are adequate controls in place, including standard contractual clauses or equivalent mechanisms where required.

If the Company is involved in a merger, acquisition or asset sale, Your personal data may be transferred; We will provide notice before Your data becomes subject to a different Privacy Policy. We may also disclose Your personal data where required by law or valid requests by public authorities, or in the good-faith belief that disclosure is necessary to comply with a legal obligation, protect Our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users or the public, or protect against legal liability.

All data in transit is encrypted using TLS (HTTPS), and data at rest is encrypted by Our hosting providers. The security of Your personal data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We use commercially acceptable means to protect Your personal data, We cannot guarantee its absolute security.

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If You are a parent or guardian and You are aware that Your child has provided Us with personal data, please contact Us; if We become aware that We have collected personal data from anyone under 18 without verification of parental consent, We take steps to remove that information from Our servers.

TextPulse is committed to compliance with the EU General Data Protection Regulation and respects the data rights of all users, regardless of where they are located.

Right to erasure (Article 17)

You can permanently delete Your account at any time from the Settings page of the app. When You delete Your account, the following is automatically removed from Our active systems:

• Your humanization history (submitted text and outputs)
• Account profile information (name, email, preferences)
• Usage statistics tied to Your account
• Authentication credentials

Certain records (payment history and invoices) are retained for legal, accounting, and tax purposes as permitted under GDPR Article 17(3)(b). For complete erasure including these records, email [email protected] and We will process the request within 30 days.

Right to data portability (Article 20)

You may request a machine-readable copy of the personal data We hold about You by emailing [email protected].

Other rights

You also have the right to access, rectify, restrict processing of, and object to the processing of Your personal data. To exercise any of these rights, contact Us at the email above.

We may update this Privacy Policy from time to time. We will notify You of material changes by email and/or a prominent notice on the Service before the change becomes effective, and update the "Last updated" date at the top of this page. You are advised to review this page periodically.

If You have any questions about this Privacy Policy, contact Us at [email protected] or through Our contact page.